Tag: Common Questions
These are the questions asked most often by our clients. They deal with everyday thoughts, ideas, issues, and concerns.
Managing Your DNS
What is SSH?
SSH, or secure shell, is a network protocol used for secure network communications and remote command execution. Common use cases for SSH include: controlling computers remotely and securing network services. A great example of securing other services is the SFTP protocol which uses SSH to securely connect to a server and FTP to transfer the files.
Adding a Mailbox in Premium Business Email and Hosted Exchange
Other than the platform you get your mail on, there’s really no difference between how you add a mailbox with your Premium Business Email or Hosted Exchange email. Adding an individual mailbox is an easy process that just takes a few moments, or you can add multiple mailboxes all at one time.
What Are Domains?
Domains create your address on the internet. When you own a domain, you can tell people to go to the URL mysite.com and they will see whatever content you’ve associated with that domain. Every domain name is matched to an IP address and follows the Domain Name System (DNS).
Introducing Cloud Sites File Manager
Introducing the newest feature to our Cloud Sites product, the Cloud Sites File Manager. The Cloud Sites File Manager provides you the ability to upload, edit, delete, and backup your website files through one, easy interface. No more need for an external FTP client to manage your files, just log into our file manager and start getting to work!
Checking Liquid Web Services Status
Liquid Web promises you a 100% uptime guarantee for your servers and services, and we hold to our promises by offering the most competitive SLA credits in the industry. You can read about our promise to you in our Terms of Service. But sometimes, bad things happen. Never fear! You can check the status of all services online at Liquid Web. Checking the status will help you troubleshoot and make sure that a service is really down, or if another issue is preventing you from reaching your sites and services.
Video: Add a Site In Managed WordPress
In this Knowledge Base article, we feature a tutorial video provided by AJ Morris, our Managed WordPress product manager. In this video, AJ will show us how simple it is to set up a site in your Managed WordPress Portal.
Creating a Staging Site in Managed WordPress Portal
Liquid Web’s Managed WordPress Portal allows developers to create a staging site to test design, plugin and configuration changes without affecting the performance and look of your the live site.
Logging Into Managed WordPress Portal
Managed WordPress Portal has two easy ways to access the Portal:
Using Liquid Web’s Nameservers
When setting up your new website with Liquid Web it’s often beneficial to use our DNS servers. If you’ve purchased your domain through a 3rd party registrar then we are not able to assist with DNS issues. By using our DNS servers this will allow our Support Team to provide DNS assistance for the domain.
Our Sales and Support teams are available 24 hours by phone or e-mail to assist.